DAS OIT: Programmer 5

AM: Stacy Walker

100% Onsite Position

Senior ServiceNow Developer supporting the DAS OIT Enterprise Service Management platform within a secure FedRAMP environment.

Senior ServiceNow Developer (Programmer 5) is a critical technical role within DAS OIT's Enterprise Service Management team, responsible for delivering high-quality, secure, and compliant ServiceNow solutions in our FedRAMP-authorized environment. This position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate closely with architects, project managers, business stakeholders, and cross-functional technical teams.

This is a full-time on-site position at the State of Ohio Computer Center (SOCC), Monday-Friday, 8:00 AM-5:00 PM, with no remote or hybrid option. Due to contractual obligations with ServiceNow FedRAMP regulatory requirements, candidates must be a U.S. Citizen or possess a valid Green Card.

Responsibilities

Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to DAS OIT and enterprise standards.

Build high-quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.

Lead troubleshooting and root-cause analysis for platform defects, performance issues, and complex technical challenges.

Collaborate with architects and cross-functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.

Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the ESM development team.

Support monthly releases, regression testing, UAT cycles, and platform stability efforts (aligned with responsibilities outlined in internal developer role expectations).

Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.

Mentor junior developers and delegated agency developers, guiding them on best practices, development guardrails, and enterprise standards.

Ensure compliance with platform governance, security, and RACI-defined responsibilities for enterprise vs. agency development.

Stay current on ServiceNow features, releases, and industry trends, applying modern approaches to improve reliability and performance.

Contribute to continuous process improvements, coding standards, and modernization of development methodologies. Required Qualifications

ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) - Developer-adjacent, module-specific, or similar.

5+ years of hands-on ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps).

Strong understanding of secure development in regulated environments (FedRAMP/GCC High).

Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles. Desired Qualifications

ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) - Developer-adjacent, module-specific, or similar. Excellent communication skills and ability to collaborate with technical and non-technical stakeholders.

Work Location & Contract Requirements

On-site only: SOCC, Monday-Friday, 8 AM-5 PM.

Must be a U.S. Citizen or Green Card holder.

Work performed within a FedRAMP-regulated ServiceNow instance.

Position supports ongoing enterprise initiatives, including release management, platform stability, ServiceNow integrations, and customer agency needs (as reflected in previous platform work and integrations).

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) - Developer-adjacent, module-specific, or similar.Required0ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps).Required5YearsStrong understanding of secure development in regulated environments (FedRAMP/GCC High).Required0Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles.Required0ServiceNow Certified Application Developer (CAD) Highly desired0Certified Implementation Specialist (CIS) - Developer-adjacent, module-specific, or similarHighly desired0

Questions

No.QuestionQuestion1Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program. Question2Selected candidate must complete a BCI fingerprint background prior to starting. Do you agree with this requirement?Question3Due to contractual obligations with ServiceNow FedRAMP regulatory requirements, candidates must be a U.S. Citizen or possess a valid Green Card. Please confirm that your candidate meets these contractual requirements. Question4Please confirm that your candidate is available to report to the SOCC in Columbus, OH everyday for onsite work.