Risk & Compliance Operations Manager (Fraud, KYC & Promotion)

This is not a purely manual review role, nor is it a risk role focused only on restricting users. The position requires the ability to build and manage practical risk control operations that protect the platform while minimizing unnecessary friction for legitimate users during registration, KYC, deposit, and gameplay. The role focuses on detecting and handling multi-accounting, identity abuse, KYC abnormalities, promotion abuse, irregular betting behavior, suspicious transactions, account restriction disputes, campaign loopholes, and compliance risks. The ideal candidate has strong risk judgment, data analysis capability, team management experience, case closure discipline, and cross-functional coordination skills. Key Responsibilities :

Fraud Prevention & User Behavior Risk Management

KYC Operations & Identity Risk Control

Transaction Risk & Suspicious Activity Monitoring

Promotion Abuse, Campaign Risk & GGR Protection

Risk Rules, Data Analysis & Process Optimization

Compliance Records, Audit Support & Case Closure

Team Management & Cross-Functional Coordination Qualifications:

5+ years of experience in risk management, fraud prevention, KYC, transaction monitoring, compliance operations, or related fields.

At least 2 years of experience as a Supervisor, Team Lead, Manager, or in a people management role.

Experience in digital platforms, fintech, payments, e-commerce, iGaming, online entertainment, or high-transaction environments.

Familiarity with KYC review, user risk identification, transaction abnormalities, account restrictions, fraud cases, and risk control processes.

Strong data analysis ability, with the capability to identify risk trends through reports, user behavior, transaction records, and case data. Job Conditions :

Employment : Full-time I Probationary to Regular

Work Setup : On-site at Cebu Business Park, Cebu City

Relocation Support : Relocating package available for employment coming from outside Cebu

Schedule : 6 days per week I Shifting Schedule

Job Type: Full-time