Reservations Coordinator

Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.

**JOB SUMMARY** The Reservations Coordinator manages all guest reservation details prior to arrival and maintains comprehensive guest profiles and preferences to deliver personalized service. Key responsibilities include: - Process and verify all reservation summaries and special requirements from the Central Reservation System (CRS)

Handle all telephone communications in a professional and courteous manner - Coordinate with other departments to ensure seamless guest experiences - Maintain and update guest profiles and preferences in the reservation system

Comply with all required trainings, including Fire, Tsunami, and First Aid standards, and stay current with market trends and competitor information - Demonstrate passion and professionalism in all guest interactions, maintaining an elegant demeanor and attentive service approach

Diploma or Bachelor’s Degree in Hospitality Management, Tourism, or a related field.

Minimum 2 years of experience in hotel/resort reservations or Front Office.

Good knowledge of reservation systems, PMS, and online booking platforms.

Strong communication, customer service, and coordination skills.

Good command of English, both written and spoken.

Strong attention to detail and organizational skills.

Ability to handle bookings, amendments, cancellations, and guest inquiries efficiently.

Proficient in MS Office, particularly Excel and Outlook.

Ability to work under pressure and meet deadlines.

Additional language skills are an advantage.

WORK WITH CONSTANCE

Join a team where well-being, career development, and collaboration are at the heart of everything we do.

We believe in continuous learning and growth to help our teams achieve their full potential.

A strong family spirit is part of our identity, we support and care for one another.

We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.

Our passion for luxury hospitality is reflected in every detail of the guest experience.

We are committed to environmental and societal contributions, integrating sustainability into everything we do.

We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

Be part of a company that values people, innovation, and excellence.