Forwarding Coordinator

Position: Forwarding Coordinator Department: Forwarding Operations

Location: 2700 N Berkeley Lake Road NW, Suite 120, Duluth, GA 30096

Compensation: $60,000 per year, plus fringe benefits estimated at $10,000 annually.

[Responsibilities]

Coordinate international freight forwarding and U.S. inland transportation for predominantly Korean corporate customers. Work with Korean customers and the Korean parent company to clarify shipment requirements and coordinate execution with U.S. carriers, customs brokers, warehouses, and delivery providers.

• Coordinate shipment schedules, container pickup, drayage, FTL/LTL transportation, warehouse receiving, and final delivery; compare options and negotiate rates within company guidelines.

• Prepare and verify shipping documents, including bills of lading, delivery orders, invoices, and packing lists; resolve discrepancies and coordinate clearance-support documentation with customs brokers.

• Monitor shipment milestones; investigate delays, cargo damage, and claims; communicate corrective options and escalate issues requiring management approval.

• Review freight charges, maintain Excel-based shipment and exception reports, and recommend improvements to customer-specific handling instructions.

[Minimum Requirements]

Education: Bachelor’s degree in International Trade, International Business, Logistics, Supply Chain Management, or a closely related field.

Experience or training: At least 1 year of relevant practical experience or structured internship training in freight forwarding, import/export operations, or logistics coordination, including shipment tracking, shipping documentation, customer or provider communication, and international freight or related inland transportation procedures.

Technical knowledge: Working knowledge of import/export workflows, common shipping documents, shipment milestones, and the roles of carriers, customs brokers, warehouses, and inland transportation providers.

Languages: Professional working proficiency in spoken and written Korean and English sufficient to clarify shipment instructions, explain transportation issues, and coordinate operational responses among Korean customers, the Korean parent company, and U.S. providers.

[How to Apply]

Email your résumé and a summary of your relevant qualifications to Ji Hye Park, HR Manager, at . Use “Forwarding Coordinator” as the email subject. Questions: 770-901-4904.

Applicants will be evaluated on the stated job-related qualifications. Korean and English proficiency is required for operational communication with Korean customers, the Korean parent company, and U.S. service providers.