Case Manager

Job Description

The Case Manager will work independently in a support role primarily managing social services cases. This position involves assessing client needs, providing resource referrals, and maintaining detailed case documentation using general office software and the HMIS database system. The Case Manager plays a critical role in offering follow-up support to ensure clients receive the necessary assistance with no travel required.

Responsibilities

Conduct thorough client assessments to identify needs and goals

Refer clients to appropriate community resources and services

Maintain accurate and up-to-date case documentation using HMIS and office software

Provide consistent follow-up support to monitor client progress

Required Qualifications

Minimum 1 year experience in case management

Preferred Qualifications

Bachelor's degree in Social Work or related field

Experience with client needs assessment

Strong documentation and reporting skills

Excellent communication, empathy, and problem-solving abilities

Permanent