Virtual Assistant

Job Summary

M1 Technology is seeking a highly organized, dependable, and detail-oriented Virtual Assistant to provide administrative, customer support, and day-to-day operational assistance. The ideal candidate is comfortable working remotely, communicating professionally, managing multiple priorities, and using common digital productivity tools.

Key Responsibilities:

Manage calendars, appointments, meetings, and schedules.

Respond to emails, messages, and routine customer inquiries promptly and professionally.

Provide administrative support to management and team members.

Prepare, organize, and maintain documents, spreadsheets, and digital files.

Perform data entry and maintain accurate records.

Schedule meetings and coordinate follow-ups.

Conduct online research and compile information as requested.

Assist with customer service and resolve routine questions or escalate issues when necessary.

Monitor tasks, deadlines, and follow-ups to ensure work is completed on time.

Assist with preparing reports, presentations, and other business documents.

Maintain confidentiality when handling company and customer information.

Support other administrative and operational tasks as needed.

Qualifications:

High school diploma or equivalent; additional education or training is a plus.

Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or similar role is preferred.

Strong written and verbal communication skills.

Excellent organization and time-management skills.

Strong attention to detail and accuracy.

Ability to work independently with minimal supervision.

Comfortable learning new software and online tools.

Reliable internet connection and a suitable remote-work environment.