OPERATIONS ASSOCIATE (ISABELA)

The Operations Staff is responsible for accurate performance of the day-to-day transactions of cash operations.

Responsibilities

Performs various functions in cash center operations:

Field tellering

DPU verification and balancing

Dispatching

Ensures that all DPU documents, tamper-evident bags (TEBs), duffel bags, and cash (for change fund/payroll delivery) are complete before leaving cash center premises

Performs the actual pick-up of cash and check deposits (via armored car) for DPU clients.

Performs change fund and payroll deliveries to the clients (via armored car) and ensures that the corresponding payment is secured (either cash or debit to account).

Piece-counts and verifies cash from tellerless deposit pick-up and offsite-counting deposit pick-up

Receives ATM deposit envelopes from Beeper Teams and checks number of envelopes against terminal reading if tallied. Piece-count and verifies cash from ATM deposit envelopes.

Consolidates and balances loose cash from the field tellers, verifiers, and ATM staff.

Consolidates and balances total cash picked-up and verified and turnover to cash custodians.

Inspects technicalities of checks, and accounts against deposit slips and DPA/DPN (under CCTV) and turnovers to online teller for validation.

Documents discrepancies found through a coordination sheet, duly witnessed by workflow coordinator and referred to the officer.

Delivers validated deposit slips/proof of deposit posting/adjustment documents to the respective clients.

Perform cash unloading in armored cars together with the operations officer.

Account the no. of duffel bags that return to the cash center against the trip ticket.

Ensure proper turnover of bags/packs/cash/documents retrieved from the armored cash safe and the auxiliary vault to accountable personnel.

Acts as BSP Representative, processes the documents required for BSP withdrawals and deposits and/or other banks' cash assistance and acts as witness in BSP deposit verification.

Assists cash custodians in the sorting activities when there is no cash to verify.

Acts as a reliever to admin and accounting staff and ATM Beeper teams to ensure continuity of operations.

Imposes the necessary policies and controls to minimize the unit's exposure to risk, fraud, and errors.

Performs other tasks & duties assigned by the supervisor such as but not limited to assignment to other sections of the department in case of contingencies.

Qualifications

Graduate of any 4 year Bachelor's/College Degree, preferably related to Business, Information Technology or Math

Adept in the needed MS Office application

Fresh graduates are welcome to apply

Willing to be assigned in Santiago, Isabela