Account Manager (Delivery)

Job Description

The Account Manager manages rental accounts, drives account performance, handles deliveries and pickups, and conducts early-stage collections while providing customer service. Most store and district leaders start in this position.

Key Responsibilities

Account Management: Oversee an assigned portfolio of accounts and secure payment commitments.

Collections: Conduct early-stage collections for accounts 1–6 days past due.

Deliveries & Pickups: Complete assigned routes to safely transport, install, and pick up merchandise.

Customer Service: Deliver service in the store, on the phone, and inside customer homes.

Sales Support: Generate new rental agreements and sell new products.

Store Standards: Maintain showroom cleanliness and company vehicle upkeep. [1]

Qualifications & Requirements

Education: High school diploma or equivalent.

Age: At least 18 years old.

Driving: Valid driver’s license with a good driving record and ability to drive a box truck.

Physical: Ability to lift and move heavy merchandise and stand or drive for long periods. [1]

Full-time