Station Manager MNL

How you'll help us Keep Climbing (overview & key responsibilities)

Airport Customer Service is seeking an experienced

leader to oversee Delta’s Manila airport operations. The Station Manager is

accountable for safe, compliant, and efficient operations and for building

strong partnerships with internal teams, airport authorities, and business

partners.

+ Providing strategic and operational leadership for daily airportoperations

+ Driving on-time performance, IROP management, service recovery andcustomer experience

+ Building and leading a high-performing, resilient, and diverse team

+ Collaborating with regional and headquarters teams to ensurecompliance with international aviation regulations and company standards

+ Championing Delta’s vision, values, and safety culture across allstakeholders

+ Leading change initiatives and continuous improvement efforts

What you need to succeed (minimum qualifications)

+ Valid authorizationto live and work in the Philippines at the time of application ( **Deltadoes not provide sponsorship** )

+ Provenleadership experience in airport, airline, or complex operationalenvironments

+ Minimum5 years of people management experience

+ Strongcommand of English, and sound knowledge in MS Office application.

+ In-depthunderstanding of airport and aircraft operations, including ramp, baggage,customer service, IROP management, and aircraft performance

+ Abilityto work irregular schedules, including holidays, and respond effectivelyto operational disruptions

+ Demonstratedability to communicate and influence effectively across all organizationallevels, external partners, and regulatory authorities

+ Strongcritical thinking, decision-making, and risk mitigation capabilities

+ Abilityto leverage data and analytics to drive operational decisions andcontinuous improvement

+ Trackrecord of successfully managing complex operations in a fast-pacedenvironment

+ Consistentcommitment to safety, security, and data protection

+ Abilityto lead inclusively across cultures and embrace diverse perspectives

+ Strongperformance history in current or previous roles

+ Consistently prioritizessafety and security of self, others, and personal data.

+ Embraces diverse people,thinking, and styles.

+ Possesses a high schooldiploma, GED, or high school equivalency.

What will give you a competitive edge (preferred qualifications)

+ Working knowledge ofDelta computer systems, operational policies and procedures

+ Experience working ininternational or multicultural operational environments

+ Prior exposure toAsia-Pacific operations or major international hub airports

+ Three years of ACSexperience in operations and customer service.

+ Knowledge of Deltamaticand other relevant airport technology is preferred.

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here