Front Desk/Concierge

Concierge Position at New Albany Country ClubNew Albany Country Club is hiring a part-time concierge to work at our front desk in the clubhouse.

The concierge at New Albany Country Club will be responsible for providing exceptional customer service to members and guests.Responsibilities:Greet and assist members and guests upon arrivalAnswer incoming calls and address inquiriesCoordinate transportation services for membersCoordinate our private dining room rentals for meetings and mealsProvide information about club services, amenities, and eventsOrganize and complete daily reportsCoordinate dining reservations and manage online registration for member eventsCoordinate and bill on-site member services as well as those provided by preferred vendorsTrack inventory of print marketing materials and create information packetsReview and edit marketing materials for print and digital useCourteous initiation and direction of all inbound callsOther duties as assignedRequirements:Previous hospitality customer service experiencePrevious office administration experienceExcellent interpersonal, verbal, and written communication skillsDetail-orientedAbility to work in Microsoft Excel, Outlook, WordAbility to multi-task in a fast-paced environment and remain calm under pressureMust be able to work evenings, weekends, and holidaysBenefits:Competitive hourly compensation of $18.00 - $20.00 paid bi-weeklyHealth, Dental, and Vision are available upon the first day of employment401k plan with company matchFree employee meals and parkingEmployee longevity programVacation, sick, and personal daysAbout the Company:New Albany Country Club is a prestigious establishment located in New Albany, OH.

We pride ourselves on delivering a high-quality experience to our members and guests.