Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio

Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio

Build Your Career Where Excellence Is the Standard We are hiring for Front Desk Receptionist and Client Concierge! at Volvo, The Wyler Collection Dublin, Ohio

The Wyler Collection, Dublin, Ohio is a premier automotive destination, representing the finest in automotive luxury. We are not just selling cars; we are curating an experience. Our state-of-the-art facility caters to a discerning clientele who expect only the best service from the moment they walk through our doors. We are currently looking for a polished, professional, and welcoming Front Desk Receptionist to join our team and act as the Client Concierge.

Job Summary As the first point of contact, you will create a welcoming, professional, and luxurious atmosphere. The ideal candidate is energetic, highly organized, and passionate about providing a world-class experience. You will manage high-volume phone lines, greet guests, assist with scheduling, and support our sales and service departments and does assist with cashier duties.

Hours for this position:

Monday through Thursday - 10am to 7:30 pm until closing

Friday - 10am to 6:30pm. Saturday 7am to 1pm.

Pay between $16-18 depending on experience.

Greet & Host: Warmly welcome all clients into the showroom, offering refreshments, and guiding them to the appropriate department.

Phone Management: Professionally manage a high-volume, multi-line switchboard, directing calls and taking detailed messages.

Customer Experience: Act as a "Concierge," ensuring the waiting lounge and showroom are immaculate and welcoming at all times.

Support Services: Assist sales and service teams with clerical duties, including scanning, filing, and managing client appointments.

Cashier Duties: Safely process customer payments for service or sales transactions.

What We Offer

Competitive compensation based on experience

Comprehensive medical, dental, and vision insurance.

401(k) and Paid time off and holidays.

Employee discounts on products & services.

A luxury, modern, and pleasant work environment.

Qualifications

Experience: 3+ years of experience in a receptionist, concierge, or high-end retail/hospitality role preferred.

Presentation: Exceptional grooming and professional demeanor appropriate for a luxury brand.

Communication: Excellent verbal and written communication skills.

Tech Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn software.

Multitasking: Proven ability to remain calm and efficient in a fast-paced, high-volume environment.

Availability: Willingness to work flexible hours, including Saturdays.