Team Shift Lead

Job Description

Location: 634 S China Lake Blvd Ridgecrest, CA

We’re looking for a Team Shift Lead who enjoys leading a team and providing great guest service in a fast-paced, fun environment. This role leads the Front of House (FOH) team and helps ensure smooth daily operations.

Key Responsibilities

Lead, train, and support FOH team members

Oversee leagues, tournaments, and daily front desk operations

Coordinate and supervise birthday parties and event hosts

Ensure excellent customer service and resolve guest concerns

Help manage staff schedules and event coverage

Monitor bowling gear inventory (shoes, balls, lockers, socks, etc.)

Ensure compliance with California labor laws (breaks and meal periods)

Open and close the facility, including till balancing and deposits

Maintain a clean, safe, and respectful workplace

Help develop new leagues, events, and community tournamentsQualifications

Must be 21 years or older

1+ year of leadership or supervisory experience preferred

Strong communication, organization, and decision-making skills

Customer service focused and able to multitask in a busy environment

Must have or be able to obtain:

Food Handler Certification (FHC)

Responsible Beverage Service Certification (RBS)

Perks

Supportive team environment

Leadership and growth opportunities

Fun workplace focused on creating great guest experiences

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Part-time