Customer Service Representative - State Farm Agent Team Member

Job Description

Benefits:

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a team of three. Before becoming an agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Valdosta State University, a lifelong resident of the Middle Georgia area, married with two children, and enjoy golfing, the outdoors, and baseball.

Being involved in our community is important to me. Our agency actively participates in two to three local events each month, and we enjoy building relationships while supporting the downtown community we proudly serve.

Our agency offers a Simple IRA, a flexible work environment, professional development opportunities, and regular team-building events. I'm committed to investing in my team's success and creating opportunities for personal and professional growth.

Our culture is family-oriented, collaborative, and built on helping one another succeed. I'm looking for someone who enjoys working as part of a team, contributes to a positive environment, and genuinely enjoys helping others. If you're looking for a supportive agency where you can grow and make a difference, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Ryan Mosley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Answer customer inquiries and requests.

Maintain accurate records of customer interactions.QUALIFICATIONS:

Dedicated to customer service.

Strong communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Full-time