Telemarketer - State Farm Agent Team Member

Job Description

Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

Job Title: Entry Level Telemarketer / Customer Outreach Representative (FULL or PART time)

Location: Garden Grove, CA area

Employer: Lelly Woo Grimes State Farm®

About Us

Lelly Woo Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering “SERVICE & COMMITMENT by providing personalized products to protect assets, build financial stability, and secure legacies.

Key highlights about our agency and leadership:

We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.

Multilingual environment: we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects.

Strong reputation: we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.

We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.

We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry-level role, this may be the place for you.

Position Overview

As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross-sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.

What You’ll Do

Make outbound calls to leads, former clients, and referral lists

Introduce and explain various insurance products (auto, renters, home, life, etc.)

Schedule appointments for licensed agents

Follow up with leads

Update and maintain CRM and contact databases

Support cross-selling and renewal efforts

Work toward monthly call, contact, and conversion goals

Participate in training sessions to improve product knowledge and calling skill

What We’re Looking For:

We want candidates with potential, not necessarily years of experience. Here’s what matters most:

Strong verbal communication skills

A positive, coachable attitude

Eagerness to learn and grow in a sales environment

Basic computer literacy (CRM systems, Microsoft Office, etc.)

Ability to handle rejection and persist through follow-up

Self-motivation, discipline, and reliability

Previous sales, customer service, or telemarketing experience is a plus—but not requiredPlease Apply

Full-time