Receptionist

We are looking for a receptionist who manages the relationship with customers from their reservation to check-out, with a constant concern to optimize their satisfaction as well as the occupancy rate of the establishment.

• Offer the best service to always improve customer satisfaction

• Maintain the reservation schedule and manage customer arrivals/departures

• Physical and telephone reception

• Carry out daily accounting, collections, registration and control of reservations, room assignment

• Collaborator with all services (breakfast, floors, maintenance, management, etc.)

• Apply all reception procedures (credit card control, dispute management, pricing and commercial policy, etc.)

Schedule: Full-time