ServiceNow Developer/Admin

Minimum of 8 years of Information Technology experience.

ServiceNow Certified System Administrator (CSA) certification.

Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDM

SPM modules, including Demand and Project Portfolio Management (PPM)

Additional ServiceNow modules, including ITOM, SecOps, and CSM

REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub

Application Lifecycle Management (ALM)

Problem/Risk Management

MS Office Suite

Knowledge in AI tools (Github Copilot, Playwright)

Required Technical Skills:Experience with core ServiceNow modules, including Incident, Problem, Change, Request, Knowledge, and CMDB.