Data Entry Clerk & Customer Service Representative

Job Type: Full-Time/Part- Time

Work Arrangement:Remote – United States

A detail-oriented professional is needed to provide day-to-day support with customer records, data entry, and routine customer inquiries. This position combines accurate information processing with customer service and general administrative responsibilities.

The ideal candidate is organized, dependable, comfortable working with digital records, and able to communicate clearly and professionally with customers.

Key Responsibilities

Enter and update customer information in internal systems and spreadsheets.

Review records for accuracy, completeness, and consistency.

Respond to routine customer questions through email and approved communication channels.

Document customer interactions and maintain up-to-date records.

Verify information before making changes to customer or business records.

Identify incomplete or inconsistent information and follow established procedures for resolution.

Direct more complex customer concerns to the appropriate team member.

Prepare basic spreadsheets, summaries, and administrative reports.

Organize electronic documents and supporting records.

Complete routine follow-up tasks and administrative assignments.

Maintain confidentiality when handling customer and company information.

Follow established procedures for data entry, recordkeeping, and customer communication.

Qualifications

High school diploma or equivalent.

Basic computer and internet skills.

Comfortable using Microsoft Excel, Google Sheets, or similar software.

Strong attention to detail and accuracy.

Professional written and verbal communication skills.

Good organizational and time-management abilities.

Ability to work independently and follow established procedures.

Previous data entry, customer service, administrative, or office experience is helpful.

Preferred Skills

Accurate typing and data entry

Spreadsheet management

Email correspondence

Customer-service communication

Digital file organization

Basic administrative reporting

Work Environment

This is a remote position involving regular computer-based work, customer communication, record maintenance, and administrative support. The successful candidate should be able to manage routine responsibilities independently while maintaining accuracy and professionalism.

Applications will be reviewed based on the qualifications and requirements of the position.