Assistant Manager

Zaxby's is seeking an Assistant Manager to support daily operations in our fast-casual restaurant. You'll lead shifts, coach team members, and ensure our guests enjoy friendly, accurate, and timely service. Responsibilities include supervising front- and back-of-house teams, maintaining food quality and safety standards, managing cash and deposits, and assisting with scheduling, inventory, and ordering. You'll model Southern hospitality, help train new hires, and support the General Manager in achieving sales, labor, and service goals while fostering a positive, growth-focused work culture.

Responsibilities

Lead shifts and supervise front- and back-of-house team members

Ensure outstanding guest service, handling complaints and resolving issues promptly

Maintain food quality, safety, and cleanliness standards in compliance with regulations

Assist with scheduling, labor management, and daily deployment of staff

Manage cash handling, register reconciliations, and bank deposits

Support inventory counts, ordering, and waste control to hit cost targets

Train and coach new and existing team members on procedures and service standards

Support the General Manager in meeting sales, labor, and service goals

Promote a positive, team-oriented culture aligned with Zaxby's values

Ensure adherence to company policies, health codes, and safety procedures

Required Skills

Restaurant operations

Shift scheduling

Cash handling and POS systems

Food safety and sanitation

Team leadership

Customer service

Inventory management

Conflict resolution

Training and coaching staff

Basic MS Office or scheduling software

Permanent