Job DescriptionServiceNow Nuvolo Developer
Location: Gaithersburg, MD
Work Arrangement: Primarily On-Site
Duration: 1 Year
Schedule: Monday-Friday, 8:30 AM-5:00 PM
After-Hours: Occasional after-hours support may be requiredPosition Overview
NIST is seeking a hands-on ServiceNow Nuvolo Developer to support the development, configuration, integration, testing, deployment, upgrades, and production support of its Nuvolo environment.
This is a developer-focused position, not a standard ServiceNow Administrator role. The ideal candidate must have direct hands-on experience implementing and configuring Nuvolo on the ServiceNow platform, along with strong ServiceNow development, scripting, integrations, workflows, data migration, and enterprise asset/facilities management experience.Key Responsibilities
Customize, configure, develop, and maintain Nuvolo applications on ServiceNow.
Develop complex JavaScript and GlideScript solutions.
Build and maintain Business Rules, Client Scripts, Script Includes, and UI Actions.
Develop solutions supporting facilities data and enterprise asset lifecycles.
Customize Service Portal components, forms, views, and portals using HTML/CSS.
Configure ACLs, User Criteria, data separation, and support-group routing.
Develop inbound and outbound integrations using REST and SOAP APIs.
Build APIs connecting Nuvolo/ServiceNow with external enterprise systems.
Develop ETL pipelines and use ServiceNow Import Sets for legacy asset data migration.
Configure workflows for preventive maintenance, inventory, financial management, and facilities service requests.
Support testing, deployment, upgrades, troubleshooting, and production support.
Develop reports, operational metrics, gauges, and executive dashboards.
Maintain technical, troubleshooting, and status documentation.
Analyze business requirements and translate them into effective ServiceNow/Nuvolo solutions.Required Qualifications
3+ years of ServiceNow application development and implementation experience.
Direct hands-on Nuvolo implementation and configuration experience - REQUIRED.
Strong ServiceNow development and scripting experience.
Strong proficiency in:
JavaScript
GlideScript / ServiceNow scripting
HTML
CSS
Hands-on experience with:
Business Rules
Client Scripts
Script Includes
UI Actions
Service Catalog / Catalog Items
Service Portal
Import Sets
ACLs
User Criteria
Flow/Workflow automation
Reporting and Dashboards
Hands-on experience with REST APIs, SOAP Web Services, and enterprise integrations.
Experience with ETL, data migration, asset data, and data synchronization.
U.S. Citizenship is mandatory.Preferred Experience
Nuvolo Connected Workplace
Nuvolo Enterprise Asset Management (EAM)
Facilities Management
Enterprise Asset Management
CMMS / Work Management
Preventive Maintenance
Asset Lifecycle Management
Materials / Inventory Management
ServiceNow ITSM / CSM
ServiceNow App Engine
IntegrationHub
Flow Designer
Performance Analytics
ServiceNow Government Community Cloud
Federal government or NIST environment experience
ServiceNow/Nuvolo upgrade experience
Mainframe modernization
APIs and hybrid cloud integrationsPreferred Certifications
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)
Permanent