Call Center

Responsible for delivering quality customer support through phone, chat, or email by addressing inquiries, concerns, complaints, and service requests. Provides accurate information, assists with account and service-related needs, processes requests, records customer interactions, and escalates complex issues when needed. Ensures professional communication while following company policies and maintaining service standards. Requires good communication, active listening, problem-solving, multitasking, adaptability, and basic computer skills. BPO experience is not required, as full training will be provided.