About InkShopGuard
InkShopGuard is a specialty E&S insurance program built exclusively for tattoo shops, body piercers, and related professionals. We handle a high volume of inbound business with a small, tight-knit team and a fast, no-friction approach to underwriting and service. This is not a traditional agency environment. We move quickly, we operate lean, and we hold each other to a high standard.
The Role
This is a service-first role with a clearly defined path into quoting and underwriting.
Your primary job is to take day-to-day servicing work off the team — handling certificates, policy changes, endorsements, and general account management. Once you're consistently handling that work accurately and independently, you'll move into quoting responsibilities for both new and renewal business.
You'll report directly to the program VP and work closely day-to-day with our current CSR. Right now we're a team of two, and you'll be the third.
This role is designed for someone early in their insurance career who already understands the fundamentals and wants to build real depth in specialty underwriting.
What You'll Do:
Handle client servicing requests; COIs, policy changes, endorsements, renewals, and general account management
Issue policies and maintain accurate, organized documentation
Manage inbound client communication and respond quickly and professionally
Support quoting for new and renewal business using internal rating systems
Maintain accurate records in Vertafore AIM and internal tools
Market accounts to carriers for non-binding lines when needed
Keep files, quotes, and documentation clean and consistent
What You Bring:
1–3 years of experience in a P&C agency, MGA, or carrier environment
Working knowledge of commercial insurance fundamentals — you don't need to be taught from scratch
Active P&C license, or willingness to obtain one quickly
Strong attention to detail and ability to manage multiple open tasks
Comfortable working independently with minimal supervision
Clear communicator with clients and internal teammates
Comfortable in Vertafore AIM, Excel, and Formstack (or similar tools)
Why This Role
Most service roles don't go anywhere. This one does.
You'll gain real hands-on experience in specialty E&S underwriting inside a growing program that's already proven out. The work matters, the learning curve is real, and there's a direct path forward for someone who wants to grow with us.
InkShopGuard is proud to be an Equal Opportunity Employer.
Job Type: Full-Time, Permanent