IT Systems Analyst - J13185 (Hong Kong)

Role Overview

We are looking for a highly analytical and strategic Systems Analyst to act as the vital bridge between business stakeholders, technical teams, and external vendors. In this role, you will step beyond traditional coding to drive end-to-end IT project delivery. You will gather complex business requirements, design innovative solutions, and manage the execution of cutting-edge tech initiatives—including large-scale mission-critical systems.

Key Responsibilities

Business Analysis & Solution Design

- Requirements Engineering: Lead user requirement studies, translating complex business needs into clear, actionable technical specifications and system analyses.

- Strategic Innovation: Act as a technology consultant to the business. Explore and present IT opportunities to drive revenue and business growth.

- Architecture & Best Practices: Ensure all solution designs align with enterprise application architecture standards, best practices, and security guidelines.

Project & Vendor Management

- End-to-End Delivery: Partner closely with the IT Project Manager to drive the full System Development Life Cycle (SDLC), ensuring solutions are delivered on time, within budget, and to the highest quality.

- Vendor Governance: Direct and manage external vendors, business partners, and contractors. Review vendor deliverables, manage SLAs, and oversee system changes (including coordinating non-office hours rollouts).

- Support Leadership: Lead the technical support team dedicated to our Customer & Passenger Engagement platforms, ensuring a seamless experience for end-users.

What We Are Looking For

Experience & Expertise

- Core Experience: Minimum of 5 years’ relevant experience as a Tech Lead, or in Systems Analysis and Design.

- Project Delivery: Solid track record in managing the full SDLC, system rollouts, and hands-on vendor management.

- Technical Literacy: C#, Java, or Python (Database experience with Oracle and MSSQL)

- Industry Knowledge: Previous experience or knowledge implementing large-scale, complex systems will be advantageous.

Education & Certifications

- Academic: Degree in Information Systems, Computer Science, Business Information Technology, Systems Engineering, or a related discipline.

- Professional: Certification in ITIL will be advantageous

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Abdul Rehman at resume(at)pinpointasia(dot)com and put IT Systems Analyst - J13185 in the subject header. Data provided is for recruitment purposes only.