Regional Operations Manager

Job Description

Regional Operations Manager (Performance & Growth Leader)

Location: Ohio Central and SoutheastRegion (Travel Required) Candidate may live anywhere in the region

Company: Southeastern Equipment

Employment Type: Full-Time, Exempt

COMPENSATION: 150-175K with potential bonus up to 30%

Region: OhioAbout Southeastern Equipment

Southeastern Equipment exists to help our customers win.

We do that by delivering equipment, parts, and service with speed, urgency, and a level of care that stands out. Our team lives by four core values: Hustle, Passion, Customer Focused, and Thoughtful.

The Role

This is not a coordination role.

This is not a reporting role.

This is a regional business leadership role responsible for driving performance, creating accountability, and building a high-output culture across multiple branches.

You will lead Operations Managers and their teamsbut more importantly, you will own the performance of the region. That includes revenue, profitability, customer experience, and the pace at which the business runs.

If you're comfortable pushing leaders, addressing issues directly, and driving resultsthis role fits. If you prefer maintaining systems and observing performance, it won't.

What You'll OwnDrive Regional Performance

Own Parts and Service revenue and profitability across all locations in your region

Set clear expectations and push branches to hit and exceed targets

Identify gaps quickly and implement actions that move the numbersCreate Urgency Across the Region

Establish a high standard for speed, responsiveness, and execution

Remove friction between branches, departments, and teams

Ensure machines, parts, and decisions move fastno bottlenecks, no waitingLead Branch Leadership

Lead, coach, and hold accountable Operations Managers and their teams

Raise the standard of leadership across the region

Address underperformance directly and quicklyOwn the Customer Experience at Scale

Ensure consistent, high-level customer service across all locations

Step into major issues and ensure fast resolution

Build relationships with key regional customersDrive Alignment with Sales & Growth

Partner closely with Sales, Rental, and PSSR teams to support growth

Ensure operations is enablingnot slowing downrevenue generation

Help create momentum across the region by aligning teams toward winning businessRun a Disciplined Operation

Maintain strong financial performance across all branches

Ensure facilities, safety, and 5S standards are met without compromising speed

Standardize what worksbut don't let process slow down execution

How You'll Be Measured

Regional Parts Revenue & Gross Profit vs. Budget

Regional Service Revenue & Gross Profit vs. Budget

Speed of execution (turnaround time, responsiveness)

Customer satisfaction and retention

Performance consistency across branches

Branch 5S Scores

What We're Looking For

A high-accountability leader who drives results through people

Strong business instinctsyou understand what moves revenue and profit

High sense of urgencyyou don't tolerate slow or stuck operations

Ability to coach leaders, not just manage processes

Willingness to be in the field and engaged with teams and customers

Experience:

5+ years leading multi-location teams or comparable leadership scope

Background in dealership, service, construction, or related industry preferred

Proven track record of improving performancenot just maintaining it

Travel

6070% travel within region

This role is expected to be in branches regularlyleading from the frontWhy Southeastern

You'll lead a region, not just oversee it

Clear expectations and accountability

A company focused on performance, speed, and growth

Opportunity to make a measurable impact quickly

Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations.

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Full-time