Receptionist
Description:
ESSENTIAL DUTIES, TASKS and RESPONSIBILITIES
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Welcomes patients and visitors by greeting them in person or on the telephone
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Collects patient identification cards
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Collects patient insurance information
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Ensures that documentation is completed and all necessary documents are signed by the patient
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Updates patient accounts by recording personal and financial information in the revenue management system
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Collects copayments and deductibles as needed
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Records payments in the billing system or log as required
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Issues receipts for payments received
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Balances upfront collections at the end the shift
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Notifies clinical when patient is ready to proceed to the clinical area
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Accepts deliveries to the ASC, as needed
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Maintains business office inventory and equipment by checking stock to determine inventory level
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Receives and opens office mail as needed
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Takes deposits to the bank as needed
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Protects patients' rights by maintaining confidentiality of personal and financial information
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Prepares patients charts for the following day
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Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
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Strong knowledge of Microsoft Excel and Outlook
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Attends all required education
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Regular and predictable attendance required
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Performs other miscellaneous duties as assigned
Equal Opportunity Employer
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