Product Support and Sales Representative Diesel Plant Fitter)

Our client is seeking a Product Support Sales Representative ( Diesel Plant Fitter) to become part of their growing team.

Salary:

USD 1,752 plus Vehicle, Medical Aid (100% Employee and Spouse),50% for 2 children, Lunch, Airtime 80usd and Commissions.

Responsibilities:

Prospecting for new customers and managing existing customer base

Identifying leads and opportunities for conversions

Develop and manage a sales pipeline for assigned customers based by employing and executing sales funnel management

Driving quote conversion by following up on quotes for assigned customers with the parts counter and service

Proactively identifying specific opportunities by customer and working with Product

Managers to develop to develop programmes to support

Using existing Product programmes to proactively to offer added value and solutions to customers

Visit customers face-to-face and build relationships with decision-makers, listening to and understanding their needs and business goals.

Advise the customers on immediate equipment repair, needs and service letters, PIPs, PSPs,SOS and Product Link

Help customers with warranty issues and develop proactive before-failure repair strategies

Coordinates with Parts, Services and Equipment Management divisions to support customers' needs

Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customers success

Ensure that product support is provided for all products in area of responsibility.

Schedule maintenance, ensuring service technicians and field service know what machines need to be seen specifically.

Understand the full-range of the dealership's product offerings and how they are intended to meet business and customer needs.

Regularly review on the product's performance by checking up with the customers.

Apply all relevant policies procedures and guidelines.

Key Skills:

Accountable for driving own work and visiting customers to generate turnover by proactively selling.

Maintaining an accurate account database.

Achieving applicable Key Performance Indicators

Customer Satisfaction

Lead and opportunity identification, qualification, development and closure Promoting dealership service.

Qualifications:

Qualified Artisan and or Applicable Engineering Diploma /Degree.

Clean class 4 drivers license

Minimum of 5 years in the similar position