Veterinary Practice Manager
Description:
Job Description
Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
Customer Service: resolving client issues and escalations and overseeing follow-up communications
This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws
Skills Knowledge, & Expertise
Minimum of 3 years’ experience in a supervisory role
Veterinary practice management experience preferred.
A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k match
Generous paid time off (PTO)
Paid Parental Leave + Paid Maternity Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Corporate discount program
Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
Full-time