Lodging Reservations Coordinator

Key Responsibilities

The Lodging Reservations Coordinator will:

Research hotels, resorts, and lodging options based on client preferences, dates, and budgets

Assist clients in comparing available accommodations and reservation options

Coordinate lodging reservations and related booking details

Review reservation information for accuracy and completeness

Communicate confirmations, updates, and important information to clients

Handle changes or questions related to existing reservations

Maintain organized records of client preferences and booking details

Utilize online reservation platforms and industry resources

Research property amenities, locations, and available services

Provide professional and responsive client support throughout the planning process

Follow established booking procedures and documentation requirements

Qualifications

Strong written and verbal communication skills

Customer-service-oriented mindset

Excellent organization and attention to detail

Comfortable researching and comparing options online

Ability to manage multiple client requests and follow up consistently

Experience working independently in a remote environment

Basic computer and internet proficiency

Willingness to learn reservation systems and booking procedures

Previous customer service, hospitality, reservations, or administrative experience is helpful but not required

Must be 18 years of age or older

Reliable computer and internet access