Senior Associate - Digital Account

Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Business Banking Digital Deposit Account Opening, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will oversee multiple critical initiatives across at-home and in-branch channels while closely working with designated scrum team and articulated detailed requirements as stories.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

Considers and plans for upstream and downstream implications of new product features on the overall product experience

Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders

Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness

Partner with technology teams, architecture, design and Product teams refine requirements.

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area

Proficient knowledge of the product development life cycle

Experience in product life cycle activities including discovery and requirements definition

Developing knowledge of data analytics and data literacy

Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan

Working knowledge of modern data platforms, UI catalog, and data quality tooling

Ability to transform business requirements at an epic level to strong technical requirements at a story level

Strong stakeholder engagement and communication skills; ability to translate technical capabilities into clear business outcomes and articulate trade offs.

Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira

Perform discovery tasks to support overall product organization

Hands-on experience with Jira and agile product development/software delivery lifecycle practices

Preferred qualifications, capabilities, and skills

Domain expertise in Business Banking

Emerging knowledge of product release and deployment processes

Knowledge of Business Banking account opening and shopping flows and underlying services