Practice Manager / Launch Operator -- Medical Wellness (Aesthetics

Part-Time Practice Manager - Wellness & Longevity Services (Remote, Full-Time Potential)

Let's Thrive Health is a growing Miami-based precision health practice. Our psychiatry division is established - we're now launching a full medical wellness division: hormone optimization, medical weight management, peptides, IV infusions and injectables, aesthetics (neurotoxins, Hydrafacial, microneedling/PRP), and longevity programs. The model is hims/hers-style: streamlined digital intake, clinician-led care, and compounding-pharmacy fulfillment shipped directly to the patient.

We're hiring an experienced, hands-on practice manager to own the operational side of these service lines. Part-time to start, fully remote capability, with a clear path to full-time as the division scales.

Who you'd work with

The founder is a dual-credentialed psychiatric Nurse Practitioner and CRNA with a running psychiatry practice; a physician medical director covers the wellness lanes. The launch plan, protocols, budget, and tech stack (Healthie EHR, GoHighLevel, Shopify) already exist. You're executing and owning - not waiting on decisions.

What you'll own

Build and run the end-to-end workflow for each service line: intake clinician review prescription compounding pharmacy fulfillment/shipping follow-up refill/renewal

Manage compounding pharmacy relationships day to day - onboarding, order status, clarifications, shipping issues, transfer/failure recovery, pricing updates (503A/503B experience required; peptide fulfillment experience strongly preferred)

Stand up and maintain SOPs, consents, intake forms, and protocols in Healthie and GoHighLevel

Own inventory operations for in-person services: ordering, lot/expiration tracking, cold chain, reorder points (aesthetics products, IV supplies)

Coordinate labs: orders, results routing, patient follow-up scheduling

Support service-line launches: vendor selection, menu setup, checklist-driven go-lives

Track and report KPIs: fulfillment success rate, refill/renewal readiness, subscription retention, per-service margins

Patient-experience operations: status updates, membership/subscription management, escalation routing (clinical decisions always stay with licensed clinicians)

Your first 90 days

Day 30: Hormone + weight-management workflows live end-to-end (intake clinician pharmacy ship follow-up), two compounding pharmacies onboarded, SOPs documented

Day 60: IV/injectable/ GLP/Peptides/Weight loss menu operational with inventory and lot tracking; refill/renewal engine running

Day 90: Aesthetics launch checklist complete, KPIs reporting weekly, everything documented well enough to survive without you

You must have

2+ years managing operations in a medspa, wellness/longevity clinic, hormone/TRT clinic, or telehealth wellness company (D2C telehealth operations are ideal)

Direct, recent experience working with compounding pharmacies - you know how prescriptions, refills, transfers, and shipping actually work

Hands-on admin experience with an EHR/telehealth platform (Healthie a big plus) and CRM/funnel tools

Working knowledge of the compliance landscape for these services (FDA compounding rules, marketing-claim limits, patient pharmacy choice) - nothing here should be new to you

Self-directed remote operator: you build the system, document it, and run it without hand-holding

Nice to have

LegitScript certification experience Shopify GoHighLevel Keragon/Zapier-style automation cold-chain/inventory management Spanish aesthetics front-office experience launching a service line from zero

Details & hiring process

Part-time contract, 10-20 hrs/week to start fully remote (we're in Miami, FL - EST overlap preferred) full-time potential as service lines scale

Fast process, 2 weeks: 20-min screen short paid test project 45-min working interview offer

Know someone perfect for this? We pay a referral bonus for hires who complete 60 days

To apply

Along with your resume, include: (1) which of these service lines you've operated before, (2) which compounding pharmacies you've worked with to include peptides, and (3) a walk through one workflow you built and are proud of. Applications without the three items won't be reviewed.

Permanent