Orchestral String Instrument Repair Technician / Luthier

Job Description

Career Summary

We are seeking an Orchestral String Instrument Repair Technician / Luthier to join our team!

**The position is flexible - it could be full-time or part-time! Please apply and we can determine what works for both of us! (The listed benefits assume full-time.)

As an Orchestral String Instrument Repair Technician, you will be responsible for determining each customer's repair needs, diagnosing issues, evaluating the sound, and making recommendations on what the best next steps are for repair or restoration.

You will use tools alongside your own hearing to diagnose instruments, disassemble and reassemble instruments as needed, and repair or replace instrument parts and components. The ideal candidate will have experience playing and working with orchestral string instruments, have a musical background, and will have excellent problem-solving skills.

Responsibilities

Listen to customer's concerns and needs about their instruments

Play instruments to help diagnose potential issues or defects & ensure repair completion

Disassemble instruments, make repairs or replace parts, and reassemble instruments

Use a variety of tools to assist in repairing instruments

Occasionally be on-site for local events to provide emergency string repair services

As the company grows, you may eventually be asked to help apprentice a new technician

The Pay

Salary: Hourly- or Commission-based (negotiable). If hourly, starting at $17/hr. (based on experience). If commission, 40% of labor for customer repairs.

Part-Time Benefits:

Competitive Compensation

Simple IRA matching

Great Work Environment

Employee Discounts

Training & Development Opportunities

Tools are company-owned and provided

Full-Time Benefits:

Paid Holidays

Paid Vacation & Sick Leave

Health Insurance

Dental & Vision Insurance

Short- & Long-Term Disability

Life Insurance

The Requirements

Required Qualifications

Experience with a variety of orchestral string instruments desired

Knowledge of and capably use the tools of the trade

Strong communication and customer service skills

Excellent attention to detail

The ability to multitask, and take on multiple projects at once

A discerning ear

Excellent wood-working skills

Able to play-test the instruments (violin, viola, cello, and string bass)

Preferred Qualifications

Proficiently play an orchestral string instrument (violin, viola, cello, or string bass)

Have good relationships within the orchestral string world

Can make suggestions for how we can improve our orchestral string offerings

The Company

Kincaid’s Is Music is the top music instrument and accessory company for school music, founded in 1955 by Bradley Kincaid. We help our customers make sure that they and their children have access to instruments that will help them learn and thrive. We believe everyone deserves a music education, and want to make that a reality for as many people as possible, while setting them up for musical and personal success.

We are a small-but-mighty, purpose-driven team of 19 from all over the Miami Valley and Central Ohio.

Our Core Values aren't just cool sayings... we commit to LIVE them each and every day:

The Code

At Kincaid’s Is Music, we live and breathe our core values. These values govern how we operate all areas of our business.

Keep It Simple

We Love Musicians & Music Educators

We Row Together

Know What Others Don't, Do What Others Won't

Make Our Own Decisions, Own Our Results

Proudly Overcommunicate

Why Kincaid’s Is Music & Why Now?

Pivotal Time: We are in a pivotal and exciting time in our company. We are leaders in our industry and have a track record of working with the top experts and thought leaders in the music education space. We are growing our customer base and need the right person who is hungry and excited to grow and scale our company.

Committed To Your Growth: We are committed to our team members’ growth as humans and in business so you develop into the best version of yourself.

‘A’ Players: Our team members enjoy working here. We have a team of high-performers who are committed to excellence while having fun doing it!

Leaders In Industry: Our company is seen among the leaders in our industry, regularly listed as one of the top 200 music retailers in the nation and the best in the Miami Valley.

Full-time