Job Overview
We are looking for an experienced SAP EWM Application Support Engineer to provide application support, troubleshoot system issues, handle enhancements, and ensure smooth warehouse management operations.
Key Responsibilities
- Provide SAP EWM application support, incident resolution, and problem management.
- Handle minor system enhancements, maintenance, and monitoring.
- Troubleshoot issues and perform root-cause analysis.
- Collaborate with business stakeholders and technical teams to deliver solutions.
- Maintain technical documentation, test plans, user manuals, and SOPs.
- Monitor project progress and address potential risks and issues.
Must-Have Skills
- Bachelor's Degree in IT, Computer Science, Supply Chain Management, or a related field.
- At least 4 years of hands-on SAP EWM support, configuration, or implementation experience.
- Strong knowledge of SAP EWM processes, including Inbound/Outbound, Internal Movement, Physical Inventory, POSC/LOSC, and Yard Management.
- Experience in SAP application support, qRFC/PPF queue monitoring, and ticket handling.
- Strong functional troubleshooting and root-cause analysis skills.
- Excellent communication and stakeholder management skills.
Nice-to-Have Skills: Knowledge or experience in SAP Transportation Management (SAP TM) and SAP Warehouse Management (SAP WM).