Orientation Coordinator / Front Desk Receptionist

Join Our Team as an Orientation Coordinator / Front Desk Receptionist

Be the first smile, the first impression, and the first step in every employee's journey. Three Rivers Treatment Center is seeking a highly organized, customer-focused Orientation Coordinator / Front Desk Receptionist to join our team. This unique role combines employee onboarding with front desk reception responsibilities, making you an essential part of creating a welcoming experience for both new employees and visitors. If you enjoy working with people, thrive in a fast-paced environment, and have a passion for organization and customer service, we'd love to hear from you!

About the Role As the Orientation Coordinator / Front Desk Receptionist, you'll coordinate all aspects of new hire orientation while providing professional reception coverage and administrative support. You'll ensure every new employee receives a positive onboarding experience while helping maintain the smooth daily operations of our facility.

What You'll Do

New Employee Orientation

Coordinate and schedule all new hire orientation sessions.

Communicate orientation schedules, expectations, and onboarding requirements.

Prepare orientation packets, name badges, and training materials.

Ensure completion of onboarding paperwork and required documentation.

Maintain accurate orientation attendance and training records.

Track required certifications, compliance training, and onboarding progress.

Coordinate facility tours and introductions for new employees.

Partner with Human Resources and department leaders to ensure a seamless onboarding experience.

Monitor orientation completion and provide status updates to leadership.

Ensure onboarding processes meet DBHDS, Joint Commission, licensing, and organizational standards.

Front Desk & Customer Service

Welcome visitors, families, vendors, applicants, and community partners with professionalism and courtesy.

Answer and direct incoming phone calls.

Manage visitor sign-in procedures and issue visitor badges.

Receive and distribute mail and deliveries.

Maintain a clean, organized, and welcoming reception area.

Respond to inquiries and direct guests to the appropriate department.

Administrative Support

Schedule meetings, interviews, and training sessions.

Maintain orientation and training calendars.

Prepare reports related to onboarding, training, and compliance.

Order office and orientation supplies.

Assist with filing, scanning, data entry, and document management.

Support Human Resources and Administration with special projects.

Maintain strict confidentiality of employee, resident, and organizational information.

What We're Looking For

Required Qualifications

High School Diploma or GED.

Minimum of two years of administrative, receptionist, human resources, or customer service experience.

Excellent customer service and communication skills.

Strong organizational and time management abilities.

Ability to multitask and manage competing priorities.

Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Strong attention to detail and ability to maintain confidentiality.

Preferred Qualifications:

Associate degree in Business Administration, Human Resources, or a related field.

Experience coordinating onboarding, orientation, scheduling, or employee training.

Valid driver's license with an acceptable driving record.

Why Join Three Rivers Treatment Center?

At Three Rivers Treatment Center, every employee plays an important role in changing lives. We are committed to fostering a supportive workplace where teamwork, professionalism, and personal growth are valued. As the Orientation Coordinator / Front Desk Receptionist, you'll help shape the employee experience from day one while serving as a welcoming face for everyone who enters our facility.

What We Offer

Competitive compensation

Comprehensive benefits package

Paid Time Off (PTO)

Paid holidays

Opportunities for professional growth and advancement

Supportive, mission-driven team environment

The opportunity to make a meaningful difference in the lives of adolescents and their families

Kenbridge, VA Onsite Full Time $17.37 - $23.34 per hour