Guest Services

Guest Service Representative

Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.

Education and/or experience:

High school diploma or GED required. Some college courses in hotel management preferred. Previous guest service experience preferred.

Special qualifications:

Must possess excellent communication and organizational skills. Previous hotel/motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.