Senior PMO Manager - Healthcare Technology

Job - Project Management Office (PMO) Manager

Location: Columbus, Ohio - Hybrid (Onsite at least 1 week per month)

Contract: 12+ Months

Role Overview

Seeking an experienced PMO Manager to lead the successful delivery of complex software development initiatives within the healthcare industry. This role blends project management leadership, DevOps alignment, and operational strategy to ensure projects are delivered on time, on budget, and with high quality.

The PMO Manager will oversee a team of 10+ project managers, manage key client relationships, and drive process optimization across healthcare-focused software projects. This is a client-facing, strategic leadership role ideal for someone with deep experience in healthcare IT environments such as hospitals, health insurers, or pharmacy benefit managers (PBMs).

Key Responsibilities

Lead and mentor a team of 10+ project managers, fostering collaboration and continuous improvement.

Provide regular performance feedback, coaching, and professional development.

Align team performance with organizational and client goals.

Serve as a key point of contact for client relationship management.

Project & Program Management

Oversee large-scale software development projects using Waterfall and Agile methodologies.

Coordinate clear and consistent status reporting for internal leadership and external clients.

Proactively identify, track, and mitigate project risks and issues.

Enforce change management and governance policies for both internal teams and clients.

Ensure projects comply with timelines, scope, budget, and regulatory expectations.

Process & Operational Excellence

Develop, maintain, and enforce standardized project and system implementation processes.

Integrate project management practices with DevOps concepts to improve delivery performance.

Collaborate with software development, QA, IT, and system managers to align priorities and requirements.

Drive continuous improvement initiatives across project delivery and PMO operations.

Top 5 Requirements

Bachelor’s degree in a relevant field.

PMP Certification (required).

9+ years of project management experience using both Waterfall and Agile methodologies.

7+ years of experience in healthcare delivery, health insurance, managed care, or pharmacy benefit management.

Advanced knowledge of:

Project management methodologies and tools

Client relationship management

Risk and change management

IT industry practices and effort tracking

Additional Qualifications

Project Management Expertise

3+ years (preferably 6+) in senior or similar PMO leadership roles.

Strong knowledge of PMBOK standards and best practices.

Experience managing large, complex, multi-stakeholder initiatives.

Pharmacy benefits management

Familiarity with healthcare projects for state governments, hospitals, or insurance companies.

Technical & Tool Proficiency

Advanced proficiency with:

Microsoft Office products

Project scheduling tools (e.g., Microsoft Project)

Standard enterprise IT tools and systems

Leadership & Communication

Excellent verbal and written communication skills.

Ability to train, mentor, and guide both technical and non-technical personnel.

Strong stakeholder management and executive communication skills.

Attention to Detail & Planning

Strong compliance and governance mindset.

Analytical skills to evaluate processes and project data.

Ability to manage complex review cycles and keep deliverables on track. #J-18808-Ljbffr