Customer Service Repersentative

Camden Door Controls is seeking a friendly and detail-oriented Customer Service Representative to support daily operations by assisting clients, answering inquiries, and providing excellent service. The ideal candidate is a strong communicator who is organized, professional, and committed to delivering a positive experience.

Key Responsibilities

Respond to customer inquiries via phone, email, or in person

Provide accurate information about services, programs, or processes

Resolve customer concerns in a timely and professional manner

Maintain and update customer records and documentation

Schedule appointments and follow up as needed

Collaborate with internal teams to ensure customer needs are met

Maintain a positive, respectful, and professional attitude

Qualifications

High school diploma or equivalent (additional education a plus)

Previous customer service or administrative experience preferred

Strong verbal and written communication skills

Basic computer skills (email, data entry, MS Office or Google Workspace)

Ability to multitask and work in a fast-paced environment

Reliable, punctual, and detail-oriented

Preferred Skills

Bilingual (English/Spanish) preferred

Experience in community-based, nonprofit, or service organizations

Strong problem-solving and interpersonal skills

What We Offer

Competitive pay

Supportive and inclusive work environment

Opportunities for growth and development

Meaningful work that supports the community

How to Apply

Interested candidates should submit an application and resume.