Case Manager / Community Liaison (Columbus Ohio)

Job Description

Join the Hidden Roots Family – Case Manager / Community Liason (Columbus, Ohio)

Helping Individuals Heal, Grow, and Thrive

Who We Are

At Hidden Roots Mental Health, LLC, we believe that healing happens through connection, compassion, and community. Our mission is simple: to walk alongside individuals on their journey toward wholeness and well-being — using empathy, evidence-based practices, and a deep respect for each person’s story.

We’re a purpose-driven, growing team, and we’re looking for caring, dedicated people who want to make a real difference in others’ lives.

About the Role – Case Manager

The Case Manager plays a vital role in supporting and empowering individuals to improve their quality of life. This position involves coordinating care, linking clients to community resources, and guiding them through personal and behavioral challenges to promote stability and growth.

What You’ll Be Doing

The role will involve coordinating services between HRMH and partnering agencies, supporting survivors, and helping facilitate communication and care coordination. Agencies, Urban League, YWCA, Charter Schools

The Case Manager will serve as a liaison between clients and partnering agencies to ensure continuity of care and smooth service coordination

Conduct client assessments to identify individual needs and develop personalized care plans

Coordinate and monitor services to ensure clients’ needs are met effectively

Provide crisis intervention and emotional support during challenging situations

Promote independence and personal growth through skill-building and mentoring

Utilize motivational interviewing techniques to empower clients toward positive change

Collaborate with partner agencies and community organizations to enhance service delivery

Support workforce development efforts for clients seeking employment opportunities

Maintain accurate documentation and progress reports in accordance with agency standards

What We’re Looking For

Must be currently resided/living in Columbus, Ohio.

Individuals with domestic violence experience are strongly encouraged to apply

Direct experience in community-based mental health services is a plus

Willingness to work after-school hours and weekends when required

Experience in child welfare, addiction counseling, domestic violence services, or community-based programs

Familiarity with Medicare regulations and behavioral health services

Strong crisis management, communication, and problem-solving skills

Reliable transportation, valid driver’s license, and current car insurance

High school diploma or GED required (verification will be conducted)

What We Offer

This is a 1099 independent contractor position.

The position is hybrid — some days will be in the community, and others will be on-site at one of our partnership facilities (exact addresses will be disclosed upon interview)

Salary will still be based on your experience.

Why Join Hidden Roots?

At Hidden Roots, we believe in purpose over position. You’ll be part of a supportive environment that values growth, integrity, and teamwork. If you’re passionate about empowering individuals and helping them build healthier, more independent lives, we’d love to hear from you!

Hybrid remote