Virtual Care Coordinator

Job Title - Virtual Care Coordinator – CCM

Location - Remote (United States)

Job Type - Part-Time

Minimum Commitment - 20 Hours / Week

About the Role

Circle Health is looking for compassionate and detail-oriented Virtual Care Coordinators to support physician partners and senior-care practices across Florida.

As part of the Chronic Care Management (CCM) team, you will help patients with long-term conditions such as diabetes, hypertension, and heart disease remain connected, supported, and compliant with their care plans.

This role involves monthly patient outreach, care coordination, documentation, and communication between patients, nurses, and healthcare providers.

This is a fully remote role open to candidates residing anywhere in the United States, with training and clinical supervision provided.

Key Responsibilities

Conduct structured monthly check-ins with CCM patients via phone

Review medications, vitals, and health goals while updating EMR records accurately

Track preventive screenings, labs, and follow-up activities

Coordinate between patients, nurses, and providers for appointments and care gaps

Maintain accurate documentation as per CMS CCM guidelines

Log activities and time spent for compliance and reporting purposes

Identify patient concerns or clinical red flags and escalate appropriately

Requirements

Must currently reside in the United States

1–3 years of experience in healthcare coordination, telehealth, medical assisting, or related healthcare roles preferred

Experience in CCM is an added advantage

Strong verbal and written communication skills in English and Spanish

Familiarity with EMRs such as Elation, Athena, PCC, or similar platforms

Compassionate communication style and comfort working with older adults

Understanding of HIPAA and patient confidentiality standards

Associate degree or certification as Medical Assistant, CNA, or LPN preferred

What We Offer

100% Remote role with flexible scheduling

Paid training on CMS CCM workflows and tools

Opportunity to grow into patient success, quality, or leadership roles

Mission-driven work focused on improving senior care outcomes

Collaborative culture combining empathy and technology-driven healthcare