IT Data Visualization & Strategic Analytics Specialist (D)

Job Description

100% ONSITE

Who We Are: Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is "excellence," with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team).

Job Description:

SimIS, Inc. seeks an innovative IT Data Visualization & Strategic Analytics Specialist to support U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) in delivering IT support, data collection, analysis, reporting, and strategic data visualization services. This role directly supports CBP/DHS operational reporting needs, the CBP Trusted Partner Program, and maintenance of a Strategic Traceability Hub for IT project and dashboard tracking. The candidate will translate raw operational data into clear visual narratives that drive leadership decision-making and enhance transparency across CBP's mission space.

Key Responsibilities:

Provide IT support services including data collection, data quality validation, analysis, and recurring/ad hoc reporting for CBP/DHS stakeholders

Design, build, and maintain dashboards using Tableau and Microsoft Power BI to display operational metrics and statistics for CBP leadership and mission stakeholders

Support population and maintenance of the CBP Public Data Portal, ensuring published metrics are accurate, current, and appropriately formatted for public consumption

Design and develop strategic data management frameworks and visualization tools aligned with CBP OIT's mission and reporting priorities

Establish data governance practices supporting consistent, repeatable reporting across dashboard products

Support development, formatting, and dissemination of IT policy documents across CBP IT platforms

Support the CBP Trusted Partner Program by communicating metrics, status, and outcomes to internal and external stakeholders

Provide direct customer support to CBP stakeholders through dashboards and troubleshooting of reporting tools

Maintain a Strategic Traceability Hub to track IT projects, dashboard enhancements, and related deliverables from initiation through completionExperience Required:

Minimum five (5) years of experience in IT support, data collection, analysis, and reporting

Direct or indirect experience supporting DHS and/or CBP/DHS operations, or demonstrated working knowledge of CBP/DHS roles and missions

Demonstrated experience with Tableau and Microsoft Power BI for operational dashboard development

Familiarity with, or experience supporting, the CBP Public Data Portal or comparable public-facing data platforms

Experience supporting development and dissemination of IT policy documentationSpecial Skills/Knowledge/Training Required:

Proficiency in data visualization tool development (Tableau, Power BI)

Strong data analysis and data management skills, including the ability to design strategic visualization frameworks

Ability to structure and maintain project tracking systems (e.g., a traceability hub) for IT initiatives

Strong written communication skills to support policy documentation and dissemination

Bachelor’s DegreePreferred Qualifications:

Prior experience directly supporting CBP OIT or a CBP mission office

Familiarity with the CBP Trusted Partner Program or comparable government-industry-international collaboration frameworks

Experience establishing or maintaining a project traceability/tracking system across multiple concurrent IT initiatives

Certification in Tableau or Power BI (e.g., Tableau Desktop Specialist, Microsoft Power BI Data Analyst Associate)Benefits:

Medical, Dental, and Vision

Short-Term Disability (at no cost to you) & Long-Term Disability

Life Insurance

401(k) Savings Plan

Flex Spending Accounts

Tuition Assistance Program

Professional Development

Paid Time Off (PTO)

11 Federal Holidays each year

SimIS, Inc. is an EOE / M / F / Disability / VET / Drug Free Employer

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Full-time