Project and Technical Lead

Principal Compliance Representative – Project And Technical Lead

Are you ready to advance your career in a role that offers both meaningful challenges and the opportunity to make a statewide impact? We are seeking a motivated and detail-oriented professional to join our team as a Principal Compliance Representative – Project and Technical Lead, supporting the PIT Manual Process and ARRT programs within the Statewide Collection Bureau (SCB) at the Franchise Tax Board.

Why This Role Matters As a Principal Compliance Representative – Project and Technical Lead, you will serve as one of the Statewide Collection Bureau's most trusted experts. Your leadership and technical mastery will directly support FTB's mission to provide fair, effective tax administration and deliver excellent service to the people of California. You will influence statewide strategies, shape program improvements, and guide staff who work daily to resolve the state's most complex and sensitive collection issues.

What's In It for You • A role where you are recognized as a technical expert in compliance and collections. • Opportunities to collaborate with leaders across FTB on high-impact initiatives. • The chance to lead enterprise projects that strengthen operations and customer service. • Direct influence on statewide collection strategies and policy alignment. • Professional growth through program development, training, and process improvement work.

What You Will Do In this role, under the general supervision of an Assistant Bureau Director, you will: • Serve as the technical program expert over the Tax Account Resolution Section. • Guide staff on the most complex, sensitive PIT and BE collection cases. • Review and resolve high-dollar, high-risk, or legally sensitive accounts. • Develop and recommend policies, procedures, and compliance strategies. • Provide training, mentoring, and technical support to staff. • Lead bureau and division wide projects that improve operations and taxpayer service. • Contribute to program evaluation and quality assurance efforts. • Collaborate with leadership and partners across FTB on program improvements. • Represent the bureau in discussions requiring advanced compliance expertise.

Who Should Apply

• Individuals with strong knowledge of PIT/BE laws and advanced compliance or collection experience. • Professionals skilled in resolving complex or sensitive cases and providing technical guidance. • Candidates with strong analytical, problem-solving, and communication abilities. • Collaborative leaders who support change management and cross-division partnership.

Position(s) is located in the following office location:

Sacramento (Central Office)