Store Manager

- Operating the store with focus on lowest cost operations and high OTIFs (On-Time In-Full)

- Developing the last mile network and maintaining a strong recruitment pipeline

- Mapping locality catchment to ensure serviceability and optimize reach

- Driving localization of assortment to match customer preferences

- Executing market development activities and implementing marketing campaigns

- Achieving high NPS (Net Promoter Score) from customers

- Ensuring instock levels and product availability

- Leading team development, training, and managing attrition within required levels

- Optimizing store layout and applying Kaizen for best-in-class P2D (Pick-to-Delivery)

- Building and maintaining strong relationships with external stakeholders impacting store operations