Categorization Specialist

The Role

Truemed is hiring Categorization Specialists to manage product eligibility determination for distinct Eligibility Category Groups (ECGs). Specialists are responsible for applying Truemed's product eligibility framework to incoming merchant catalogs, conducting daily SKU reviews, and maintaining category-specific comparable items. This role requires deep knowledge of assigned ECGs, understanding of HSA/FSA compliance standards, and attention to clinical rigor in product categorization.

Core Responsibilities

1. Product Categorization & Eligibility Determination

Primary Function: Apply Truemed's Product Eligibility Framework to categorize products within assigned ECGs using the established two-track system:

Track 1 (Category Matching): Evaluate products against existing category standards and comparable approved products; confirm alignment with established precedent

Track 2 (New Products): Identify products requiring secondary review; escalate to Clinical Operations with detailed research gaps and recommendations for new category

2. Merchant Catalog Processing

Primary Function: The specialist will be assigned merchants by the Clinical Operations team 3 times a week, to independently process the SKU list specific to the assigned specialty.

3. Daily Manual SKU Sweeps

Primary Function: Conduct daily reviews of existing onboarded merchants' manually uploaded SKUs. Ensure compliance with established category standards and identify new product uploads or SKU variants.