Quality Changer Contractor

Quality Changer Contractor requires:

• Experience in stakeholder engagement, communications development, and readiness planning.

• Strong facilitation, communication, and organizational skills.

• Experience in pharmaceutical or regulated environments.

• Familiarity with change management methodologies (e.g. ADKAR, Kotter’s 8 Steps, Kurt Lewin’s).

• Experience supporting digital or process transformation programs.

• Ability to work in matrixed, global environments.

• Experience supporting training and communication deployment at scale.

• Experience with VEEVA implementation for QMS, Complaints, QMS

• Experience with organizational transitions from paper records to electronic.

• OCM Tools – Prosci, Matae, Tigerhall

• Project Management Tools - Microsoft Project, Monday.com, Smartsheets, Jira, Airtable • Communications Tools – MS Outlook, Polite Mail, Staffbase

• Website building Tools – SharePoint, Canva

• Training and Video Development: Articulate, Adobe Captivate, Vyond Work Style & Expectations

• Ability to operate with agility in a fast-paced transformation environment.

• Strong collaboration across cross-functional teams and leadership levels. •

• Execution-focused with attention to detail and outcomes.

• Ability to translate strategy into practical, actionable deliverables.

DUTIES:

• Support execution of change management strategies aligned to Quality transformation goals. •

• Develop and deliver stakeholder engagement and communication plans in partnership with program and communications teams.

• Execute readiness assessments and track adoption metrics; identify risks and support mitigation actions.

• Coordinate and support site-level change activities, including APOs, GPOs, and Deployment Leads.

• Develop communication materials, training support assets, and stakeholder-facing content. •

• Facilitate workshops, meetings, and feedback sessions to support alignment and adoption. •

• Support change network activation and ongoing engagement across impacted sites.

• Apply structured OCM methodologies and tools to ensure consistent execution across initiatives