Business Development Associate

BUSINESS DEVELOPMENT ASSOCIATE PROPERTY OWNER PARTNERSHIPS Every Rental Strategy. One Operating System. ABOUT GNG VACATION A property should not be forced into a single rental model. GnG Vacation helps owners evaluate and operate the strategy that best fits their asset—long-term, mid-term, or short-term rental—through one connected operating system. Our work brings together pricing, client communication, property care, and owner reporting so owners can make informed decisions and receive consistent, accountable service. ABOUT THE ROLE This is a full-time, on-site business development role based at 981 Corporate Center Dr Ste. 215, Pomona, CA 91768. Your mission is to introduce property owners to GnG Vacation's management services and help grow the portfolio of homes we manage. The work is relationship-driven, but it is also highly active. A typical day includes outbound calls, thoughtful follow-up, discovery conversations, CRM updates, and moving qualified owners toward a consultation and signed property management agreement. You should be comfortable starting conversations, asking direct questions, handling objections professionally, and being measured on both activity and results. WHAT YOU WILL OWN • Contact prospective property owners by phone and follow up through text or email when appropriate. • Learn each owner's property details, current situation, priorities, timeline, and operating challenges. • Explain how GnG Vacation approaches long-term, mid-term, and short-term management, and help owners understand which path may fit their goals. • Qualify opportunities, schedule consultations or property reviews, and establish a clear next step after every meaningful conversation. • Maintain an accurate CRM pipeline, including conversation notes, follow-up dates, decision factors, and current opportunity stage. • Re-engage older or undecided leads with relevant, well-timed follow-up. • Support proposals and management agreements, then coordinate a clean handoff to operations and onboarding after an owner signs. • Track outreach, connected conversations, consultations, proposals, conversion rates, and newly signed homes. • Use feedback and results to improve calling language, follow-up sequences, and owner presentations. • Participate in occasional in-person owner meetings or property visits when needed. WHAT SUCCESS LOOKS LIKE • You maintain consistent daily outreach without sacrificing conversation quality. • Owners feel heard, receive accurate information, and always understand the next step. • Your pipeline is current, organized, and free of missed follow-ups. • Qualified conversations progress steadily into consultations and new management relationships. • Signed owners receive a professional, well-documented handoff to the operating team. WHAT YOU BRING • A confident, warm, and professional phone presence. • Strong listening skills and the ability to communicate value in plain language. • Comfort with outbound calling, repeated follow-up, performance goals, and constructive coaching. • Good judgment: persuasive without being pushy, credible without overpromising. • Strong organization and attention to detail in CRM or similar systems. • Clear written and spoken English; additional languages are a plus. • Experience in business development, client acquisition, real estate, hospitality, property management, leasing, or another relationship-based field is helpful but not required. • A bachelor's degree is welcome, but relevant ability and results matter more than a specific major. WORK ENVIRONMENT • Full-time and on-site at 981 Corporate Center Dr Ste. 215, Pomona, CA 91768. • Standard workday: 9:00 a.m. to 6:00 p.m., including one hour for lunch. Specific workdays will be confirmed during the hiring process. • Primarily office-based and phone-focused, with occasional client or property meetings. • This is a paid position with a base-and-performance compensation structure. Final terms will be reviewed during the hiring process. GnG Vacation is an equal opportunity employer. We consider qualified applicants without regard to legally protected characteristics.