Data Entry Associate

Job Title

Responsible for all aspects related to entering of medication orders.Job Duties

Responsible for accurate data entry of incoming prescriptions

Responsible for accurate selecting billing and shipping methods for incoming patient orders

Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed

Provides resolution to customer service issues to ensure member satisfaction

Work with members to provide resolution to payment related issues on accounts/orders

Maintain and keep reasonable production as determined by supervisor

May assist in orienting and training new employees

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assignedAttendance Requirements

Must be available, and on-time for scheduled work shifts.

Must be able to work nights and weekends as required.Educational Requirements

Minimum: High School Diploma or GED

Preferred: Pharmacy technician or related certificationExperience

Experience in a customer service related fieldJob Skill Requirements

Broad knowledge of medications, physician orders, and pharmacy systems

Strong communication skills

Outstanding customer service skills

Excellent organization skills

Ability to multitask and prioritize

Excellent computer and keyboarding skills

Successful completion of a pre-employment and/or random drug screening testCompensation

$15.50 - $16.36 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Permanent