Pharmacy Assistant

TELUS Health Care Centres Inc. is a leading Canadian provider of personalized, corporate, and occupational health services. Operating a network of premium clinics, they offer comprehensive executive medicals, occupational health, and wellness management under one roof.

Pharmacy Assistant role supports the Virtual Pharmacy team by helping patients receive safe, timely, and accurate pharmacy services.

Key Responsibilities:

Manage patient communications by phone, email, and other channels.

Process incoming prescriptions accurately and efficiently.

Coordinate with physicians, pharmacists, and other healthcare providers.

Support medication adherence through reminders and digital tools.

Enter and process prescriptions using TELUS Health Kroll Pharmacy Management Software.

Assist with prescription fulfillment and ensure patients receive medications on time.

Help patients understand medication costs, insurance coverage, and payment options.

Collaborate with the pharmacy team to improve workflows and patient care.

Qualifications:

High school diploma or equivalent.

1–3 years of pharmacy experience.

Strong communication and customer service skills.

Excellent organizational and multitasking abilities.

Good problem-solving skills.

Comfortable using pharmacy software and other technology.

Knowledge of TELUS Health Kroll Pharmacy Management Software is an asset.

Pharmacy-related education or certification and bilingual English/French skills are considered advantages.

Skills Required:

Customer service and patient care

Prescription processing

Attention to detail

Teamwork and collaboration

Time management

Computer proficiency

Confidentiality and professionalism