Front Office - Primary Care

Front Office / Front Desk Professional

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.

In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.

This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.

What You'll Do

Greet patients and manage front desk operations with professionalism and warmth

Handle patient check-in and check-out, ensuring accurate demographic and insurance information

Verify insurance eligibility and support basic billing-related processes

Schedule appointments and manage provider calendars efficiently

Answer phones, respond to patient inquiries, and route messages appropriately

Maintain accurate documentation within the electronic health record (Athena preferred)

Communicate effectively with clinical staff to support smooth patient flow

Manage administrative tasks including scanning, filing, and record maintenance

Use practice systems and technology efficiently to support daily operations

Contribute positively to a collaborative, respectful, and patient-focused office environment

What We're Looking For

Previous front desk or medical office experience required

Experience with insurance verification and basic billing processes

EHR experience required

Highly comfortable using computers and office technology

Strong organizational skills and attention to detail

Excellent communication and interpersonal skills

Professional, dependable, and able to manage multiple tasks at once

Team-oriented mindset with a strong focus on patient experience

Why Join

Immediate start in a well-established, busy medical practice

Opportunity to play a key role in patient experience and daily clinic operations

Supportive, team-oriented environment

Consistent schedule in a stable practice setting

Schedule & Compensation

Schedule:

Monday-Friday (full-time)

Pay:

$12-$14/hour, based on experience

$12 - $14 biweekly