Front Desk Receptionist

At ThreePeaks Ascent, With the wilderness as our catalyst, we reveal potential, inspire hope, and heal families. We believe it. We live it.

Part-time M-F Hourly position 25 hours per week Starting wage Depending on experience

As a Front Desk Receptionist, you will be the first point of contact for families and visitors at our facility in Enterprise, Utah. Your role is crucial for fostering a warm and inviting atmosphere while also ensuring efficient administrative operations.

You will handle a variety of duties including answering phones, managing scheduling, and assisting with inquiries. Your excellent people skills will be an asset as you guide visitors through our processes and ensure their experiences are as positive as possible.

Key Responsibilities:

Welcoming visitors and clients in a friendly and professional manner

Answering and directing phone calls/emails to appropriate personnel

Performing data entry and maintaining accurate client records

Maintaining both the digital and Hard copy file in accordance with licensing requirements

Assisting with administrative tasks as needed, including filing and organizing documents

Communicating effectively with team members and other departments

Work in conjunction with the cleaning staff to ensure reception area, laundry is done on-time and facilities are tidy and organized

Supporting the needs of the field department, medical, clinical and administrative teams

Editing and uploading client photos weekly

Requirements

High school diploma or equivalent

Prior experience in a receptionist or customer service role preferred

Strong verbal and written communication skills

Ability to multitask and prioritize tasks

Proficient in Microsoft Office Suite and basic computer operations

Strong interpersonal skills and a compassionate demeanor

Ability to maintain confidentiality and adhere to HIPAA regulation

Proficient in basic computer and math skills, including Microsoft Docs & Excel

Ability to set boundaries and enforce rules, especially in high-stress situation

Must pass a criminal background check and have a clean driving record and Current Utah Driver’s license

Able to perform physical labor and maintain flexibility in varying weather conditions

Regularly walk, stand, and lift objects weighing up to 25 pounds

Gain Aegis and CPR certifications within 30 days of hire

Previous front desk experience is preferred

Benefits

Discounted membership at local gym

Free Employee Assistance Program (EAP)

Significant discounts for hundreds of professional outdoor gear brands

A few hours from Zion National Park, Bryce Canyon National Park, the Grand Canyon, and Lake Powell

A few hours from many world-class ski resorts

Close to McCarran International Airport in Las Vegas

A supportive and close-knit community