Ordering Coordinator - Onsite

Ordering Coordinator

Genesis10 is currently seeking an Ordering Coordinator - On-site for a contract-to-hire opportunity with a Leading Technology Company located in Columbus, OH. Compensation: $20.00 per hour, W2 Position Overview: The Ordering Coordinator is responsible for submitting, processing, and completing various wireless device and service orders across multiple web- and email-based platforms while adhering to service level agreements (SLAs). Working as part of the Ordering Team, this role manages several primary clients and requires a high level of attentiveness, adaptability, and effective communication through various channels. This position may require obtaining various security clearance levels and completing additional tasks as assigned.

Primary Responsibilities:

Monitor incoming requests for mobile devices, equipment, and related services

Interpret customer requests and submit equipment or service orders to vendors

Utilize company-specific databases to accurately document and track order information

Perform daily follow-up on existing orders to ensure requests are completed accurately and in a timely manner

Apply critical thinking and available resources to proactively identify and resolve potential issues or delays

Serve as a liaison between customers and vendors to resolve issues and address concerns

Document each request and transaction from initiation through completion

Manage equipment and service orders for multiple clients simultaneously

Build and maintain strong relationships with federal and commercial clients

Respond to customer inquiries regarding order status, shipping, and related services

Prepare and provide weekly status reports to management on assigned work

Assist with operational tasks to support the Logistics team and ensure smooth client operations

Support the Shipping Department by identifying and processing orders

Perform other related duties as assigned

Core Requirements:

High school diploma or equivalent required

Associate degree preferred

At least six (6) months of experience in wireless communications

General knowledge of smartphone devices, mobile technologies, and wireless services

Proficiency with Microsoft Office Suite and related business applications

Excellent verbal and written communication skills

Strong interpersonal, customer service, and technical support skills

Excellent organizational skills with strong attention to detail, accuracy, and the ability to prioritize and manage multiple tasks

Ability to work independently with minimal supervision

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years

Access to an experienced, caring recruiting team (more than 7 years of experience, on average)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website . Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-Time, Permanent