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Data Entry - 163101

Miami, Florida, 33172, United States
June 20, 2017

• Bilingual (English / Spanish) Required

• Overtime allowed

• Type from 45 plus per hr.

• Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations.

• Identify and direct beneficiaries to the most appropriate, cost effective medical care.

• Processes request for authorization according.

• Fluent in English for both speaking and reading. Excellent communication skills.

• Commitment to offering quality service to internal and external customers.

• Ability to respond quickly and proactively to customer queries.

• Demonstrated teamwork through flexibility and reliability; superior customer service skills Ability to adapt to varied situation and exercise sound judgment.

• Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required.

• Call center experience may be required.