Shift Lead

Job Description

Benefits:

Employee discounts

Paid time off

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

About the Role:

Crispy Cones in Centennial, CO is looking for an energetic and motivated Shift Lead to join our growing team! This is a fantastic opportunity to step into a leadership role at a fun, fast-paced food concept where every day brings something new. If you love people, thrive in a team environment, and have a passion for delivering great customer experiences, we want to hear from you!

Responsibilities:

Lead and supervise team members during assigned shifts to ensure smooth daily operations

Provide exceptional customer service and resolve guest concerns quickly and professionally

Open and/or close the store following established procedures and checklists

Monitor food quality, preparation standards, and presentation consistency

Train, coach, and motivate crew members to maintain high performance standards

Manage cash handling, POS transactions, and end-of-shift reporting

Maintain a clean, safe, and organized work environment in compliance with health and safety standardsRequirements:

Prior experience in a food service, retail, or customer-facing environment required

Previous supervisory or shift lead experience strongly preferred

Strong communication and team leadership skills

Reliable, punctual, and able to work a flexible schedule including weekends and holidays

Ability to stay calm and make decisions in a fast-paced environment

Basic math and cash handling skills

Food Handler Certification (or willingness to obtain upon hire)About Us:

Crispy Cones is a one-of-a-kind food concept bringing a fresh and exciting twist to the snack and dessert scene in Centennial, CO. Our customers keep coming back for our unique, craveable offerings and the warm, welcoming experience our team delivers every single day. We're proud to foster a workplace culture that's upbeat, supportive, and full of opportunity for growth.

Part-time